At Rishi Crafts, we strive to deliver your handcrafted idols with care and efficiency. This Shipping Policy outlines the terms and conditions regarding the shipping of orders placed on our website https://rishicrafts.com/.
1. Shipping Locations
- We currently ship across India.
- For international shipping inquiries, please contact us at info@rishicrafts.com.
2. Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Custom or made-to-order items may take additional time, and customers will be informed accordingly.
3. Shipping Time & Delivery
- Standard delivery time varies between 5-10 business days, depending on the destination.
- Delivery times may be affected by unforeseen circumstances such as weather conditions, logistical delays, or festive seasons.
- Tracking details will be shared via email/SMS once the order is shipped.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the order weight, size, and delivery location.
- Occasionally, we offer free shipping on select products or promotional offers.
5. Order Tracking
- Once your order is dispatched, you will receive an email or SMS with the tracking details.
- You can track your shipment on the courier partner’s website using the provided tracking number.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us.
- In case of lost shipments, we will work with our courier partners to resolve the issue and offer a replacement or refund as applicable.
7. Address & Contact Information
- Customers must provide an accurate and complete shipping address.
- We are not responsible for undelivered shipments due to incorrect or incomplete addresses.
8. Contact Us
For any shipping-related queries, please reach out to us:
📍 Rishi Crafts
Adivaram, Palani – 624601
📞 Contact Number: 8220035660
✉ Email: info@rishicrafts.com
🌐 Website: https://rishicrafts.com/
We appreciate your trust and support. Happy shopping with Rishi Crafts! 😊
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